Outreach Worker (74650)

Job Title: Outreach Worker

FLSA Status: Non-Exempt

Reports to: Project Director

Department: Clinical Services

Preparation Date: June 15, 2022

CENTERS MISSION AND VISION:

The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.

JOB SUMMARY

The Outreach Worker will contribute to the success of the CMHC Grant by providing outreach to community members in need of mental health, behavioral health, and substance use disorders.

DUTIES AND RESPONSIBILITIES

• Creates partnerships with other organizations: hospitals, local DHHR office staff, psychiatric hospitals, health departments, private providers (and others) in each county to receive referrals for individuals in need of community-based comprehensive mental health services.
• Follows up on all individuals (adults, children and/or families) with reported suicidal processes to check on their welfare and prevent suicide within 2 business days of the recent crisis.
• Tracks data and enters data into a database for analysis as assigned.
• Assists in the rehabilitation of consumers diagnosed with mental illness by providing support and psychoeducation including supportive intervention, case management duties and encouraging clients to remain in a continuum of care.
• Completes screenings/assessments and daily documentation within established timeframe.
• Connects individuals with personal and community supports to be able to live independently and/or successfully in the community.
• Collaborates with other agencies to identify gaps in services and community needs.
• Encourage individuals with co-occurring disorders to use the CHESS App for recovery. Serve as the company contact during and after hours for individuals on a caseload.
• Utilizes technology to the fullest extent possible to expedite services/processes for the consumer and other collaborating partners.
• Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports and annual training on time.
• Maintains a working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery.
• All other duties assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities are required