Supervisor, Retail Sales

Location: Mocksville, NCEmployment

Type: Full‑Time, Salaried (Exempt)

Join a growing, customer‑focused team where your leadership can truly make an impact! We’re looking for a Retail Sales Supervisor who is passionate about developing people, driving sales, and creating an exceptional in‑store experience.

If you’re energetic, results‑driven, and ready to lead a retail team to success, this could be the perfect opportunity for you.

• Lead, coach, and motivate a retail team to achieve and exceed sales goals
• Drive store performance through creative promotions, outreach, and sales initiatives
• Deliver and uphold an exceptional customer experience
• Support staff with ongoing training and product knowledge updates
• Handle escalated customer interactions with professionalism and problem‑solving skills
• Oversee daily store operations, merchandising standards, and inventory presentation
• Monitor customer trends to help guide sales and marketing decisions
• Manage employee scheduling, performance evaluations, and talent development
• Ensure compliance with store policies, procedures, and operational standards
• Support additional tasks needed for effective and efficient store operations

Note: This role requires NC Alarm Systems Licensing Board registration (includes background check and fingerprinting).

• Proven leadership experience in retail or a related sales environment
• Strong business judgment and decision‑making skills
• Ability to navigate complex customer service situations with confidence
• Excellent communication and interpersonal abilities
• Strong organizational and time‑management skills
• Ability to negotiate and resolve issues with a customer‑first mindset
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Flexibility to work a variety of shifts, including weekends
• High school diploma required, BS in Business or related field preferred
• 3+ years of retail supervisory or comparable sales experience preferred

We offer a competitive benefits package that supports your well‑being, your future, and your success:

• Medical Health Care Coverage - 0% deductible
• Medical Health Care Coverage - 0% co-pay
• High‑quality coverage for you and your family

• Up to 9% company match
• A strong way to grow your long‑term financial future

• Growth and development opportunities
• Supportive leadership team
• A positive, collaborative work environment
• The chance to make a meaningful impact every single day

If you're a motivated leader ready to take the next step in your retail career, we’d love to hear from you. Join us and help create an exceptional retail experience in our community.