Senior QA Manager

Salary: $150,000-$165,000

The Senior Manager, QA, will be responsible for defining and executing Wavelynxs quality assurance and test engineering strategy across new product development and sustaining programs within the engineering department. This role includes leadership for quality assurance, test engineering, test automation, release readiness, and post-release issue management.

Supervisory Responsibilities:

• Leads the Quality Assurance organization, including staffing and high-level strategy.
• Established performance metrics and KPIs aligned with business objectives.
• Oversees the daily workflow and schedules of the department.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Develops, implements, and manages processes to ensure products meet required quality and functionality specifications before production release.
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to the QA team, product development team, and other appropriate staff.
• Develops Key Performance Indicators (KPIs) for the QA organization and measures and manages team performance with them.
• Drives increased technical thoroughness, reduction of false failures, and reduced test cycle times as part of a philosophy of Continuous Measurable Improvement (CMI)
• Advocates and implements continuous improvements in development, subsystem and unit testing and release processes.
• Maintains clear and consistent cross-team communication.
• Owns firmware release readiness, ensuring quality risks are communicated and assessed.
• Participates in product testing as warranted to ensure the leader is completely aligned with the teams strengths, weaknesses & opportunities.
• Acts as final technical arbiter in the Identification and analysis of issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Represents the Quality Assurance org in customer-facing investigations or escalations when required.
• Performs other duties as assigned.

Required Skills/Abilities:

• Proven experience defining and executing quality strategy at an organizational level.
• Experience managing release risk and customer impact.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent supervisory and leadership skills.
• Strong analytical and problem-solving skills.
• Advanced skills in process documentation, test case development, QA data analytics and test strategy.

Education and Experience:

• A bachelor's degree in Electrical Engineering, Computer Science, or a related field is required.
• 2+ years of experience leading test automation projects
• 10+ years of experience executing and later running QA & Test Engineering in an electronics products company, comprising Hardware, Firmware, and Software, with demonstrable examples in Continuous Measurable Improvement.
• 3+ Years of experience leading QA/Test Engineering at an electronics product company in a regulated company (ISO9001, ISO13485, etc).

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Ability for Travel: Must be willing and able to travel domestically and internationally. Travel is likely to range between 0 - 15 days annually.

At Wavelynx, you'll be part of a forward-thinking team dedicated to making a significant difference in access control technology. We foster a collaborative work environment where innovation is not just encouraged but celebrated, and achievements are recognized. We are committed to pushing technological boundaries and creating hardware solutions that empower our customers. If you're eager to take on a challenging and rewarding role where your expertise will directly contribute to groundbreaking hardware products, we invite you to join our team.

Benefits include potential sweet equity for some roles, great rates on company-sponsored medical, dental, and vision plans with HSA-eligible options, a generous 401 (k) retirement plan with up to a 6% match, and holidays, vacation, and sick leave.