Pet Retreat Receptionist

Careers At Western Veterinary Partners

 

Do you love animals and enjoy creating a warm, welcoming experience for both pets and their owners? The Retreat at Arlington Heights Animal Hospital is looking for a friendly and organized Client Service Representative to join our team! You will spend your days in our vibrant boarding, grooming, and dog daycare facility, where every day is full of wagging tails, playful pups, and happy clients.

At The Retreat, we�re passionate about providing top-notch care and comfort for pets while their families are away. As the first point of contact, you�ll help set the tone for a positive experience, ensuring every guest�two-legged and four-legged�feels right at home. If you�re a people-person with a love for animals and a knack for client care, we�d love to hear from you!

This is a Full-Time position, and availability is needed Monday-Friday and rotating weekends.

Full-Time Benefits and Compensation**

• Compensation: $15-$18 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance
• Anniversary bonus!

Minimum Qualifications and Skillset:

• 1+ years of Customer Service experience required
• Previous veterinary experience is highly preferred
• Proficiency in the following skills:
  • Multitasking
  • Computer skills
  • Client service
  • Conflict resolution

At Arlington Heights Animal Hospital, we�re a family-owned, AAHA-accredited veterinary clinic that�s proudly served Fort Worth since 1980. Located in the city�s cultural district, our 5-doctor team is known for compassionate, high-quality care for dogs, cats, rabbits, and guinea pigs.

We love what we do, and it shows, in our award-winning team, strong client relationships, and full-service facility, which includes The Retreat, our on-site boarding, grooming, and play care center. If you're looking for a supportive, growth-focused environment where pets are treated like family, you�ll feel right at home here!

#SPO

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.