Inbound Supervisor - Full-time

【Job Details】

Job Title: 3PL Inbound Supervisor

Location: Chino, CA

Pay Rate: $25 - $27/hr

Key Responsibilities:

Daily Operations & Execution

• Supervise warehouse activities across receiving, put-away, picking, packing, and shipping.

• Ensure timely and accurate order fulfillment while minimizing errors and delays.

Team Leadership

• Lead a team of associates; coach, train, and provide feedback to improve performance.

• Manage daily labor allocation and support shift planning to meet workload demands.

Inventory & Quality Control

• Maintain inventory accuracy through cycle counts and process audits.

• Support quality checks and escalate product or order issues as needed.

Process Compliance & Safety

• Ensure team compliance with all SOPs, safety procedures, and company policies.

• Help drive a culture of safety, cleanliness, and accountability in the facility.

Communication & Reporting

• Report shift performance and issues to warehouse manager.

• Collaborate with cross-functional teams and clients as needed to resolve order or process concerns.

Qualifications:

• 3+ years of experience in warehouse, distribution, or 3PL environments

• At least 1 year in a lead or supervisor role (team lead, floor lead, or similar)

• Strong understanding of warehouse processes and safety standards

• Ability to work overtime and flexible shifts as needed

• Experience with WMS or inventory systems preferred

• Bilingual in Mandarin a plus but not required

Preferred Traits

• E-commerce or high-volume fulfillment experience

• Comfort in fast-paced, hands-on environments

• Positive leadership style with an eye for efficiency

What We Offer:

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.

• A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.

• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.