Office of Institutional Advancement - Alumni Outreach Ambassador

Job Title: Alumni Outreach Ambassador

Department: Office of Institutional Advancement, Alumni Engagement

Supervisor: Amanda Viracola

Starting Rate of Pay: $9.50

Length of Time: Eligible for rehire on a semester basis.

Position Overview:

The Office of Alumni Engagement is looking for enthusiastic and outgoing student ambassadors to serve as Alumni Outreach Ambassadors. In this role, you will serve as a frontline representative of High Point University by calling alumni to invite them to the Reunion year event, assisting with registration questions, encouraging participation in their Class Gift, and sharing exciting campus updates.

You’ll play a key role in creating meaningful connections between current students and alumni while supporting the success of one of HPU’s largest alumni events of the year.

Key Responsibilities:

• Call alumni to personally invite them to Homecoming and Reunion Weekend and encourage event registration
• Update and confirm alumni contact and employment information
• Engage alumni in conversations about their HPU memories and share what’s new on campus
• Leave warm, engaging voicemails if no answer
• Accurately log call details and notes from conversations
• Follow an adaptable script with a natural, conversational tone
• Promote participation in the Class Gift campaign and explain its impact
• Represent High Point University with pride, professionalism, and enthusiasm

Qualifications:

• Currently enrolled undergraduate student at HPU in good standing
• Excellent verbal communication and interpersonal skills
• Friendly, outgoing, and confident speaking on the phone
• Able to handle objections gracefully and keep conversations positive
• Dependable, organized, and detail-oriented
• Passion for HPU and excitement about connecting with alumni
• Prior customer service, peer leadership, or fundraising experience a plus (but not required)

Benefits:

• Flexible hours to fit your schedule
• Paid professional experience in outreach, alumni relations, and fundraising
• Opportunity to network with alumni and contribute to the success of a major campus event
• Build your resume and develop communication relationship-building skills, and network with alumni