Feed Accounting & Customer Service Specialist

Description

Summary: Provide customer service and clerical support for feed order entry, billing and feed ingredient inventory management.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supports New Vision Co-op’s stated Vision, Mission, and Business Values.
• Projects a positive attitude to customers and employees at all times.
• Provides outstanding and courteous customer service.
• Take customer feed orders by phone, electronically or fax and enter them into the software system.
• Take customer service phone calls or initiate communication about delivery or invoices.
• Process customer bag orders and coordinate each order with the Worthington warehouse.
• Maintain swine production group codes.
• Process business statements according customer requests and payment terms.
• Provide customer feed consumption reports as requested.
• Review feed orders for proper information and drug ration compliance.
• Invoice feed orders.
• Reconcile accounts receivable payments and apply to customer accounts.
• Apply inventory transfers between locations.
• Generate PO’s for feed ingredients.
• Change corn and soybean meal prices daily to reflect market changes.
• File feed documents.
• Perform month end billing, statement assembly and mailing.
• Perform end of day close out.
• Reconcile bag and bulk feed ingredient delivery documents into software system.
• Enter vendor payable for ingredient delivery documents.
• Generate the New Vision Coop Retail Feed Price list.
• Accept additional responsibilities as directed by Feed Department Manager.

Requirements

• High School diploma and one to two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Accounting software; Database software; Internet software; Spreadsheet software and Word Processing software.
• Attention to detail and the ability to multi-task.
• Valid driver's license

Why New Vision?

Along with competitive wages, New Vision offers well rounded health insurance benefits including dental, vision, group life, & long/short term disability, HSA/FSA, and 401k (with a 6% company match). Employees benefits also include paid holidays, volunteer time, PTO, clothing allowances, referral program, and profit sharing.