Patient Care Coordinator (Administrative Assistant)

Patient Care Coordinator - Bloomington, IN

Hourly Rate is $15.00/hr.

We offer a comprehensive benefits package, which includes:

• Paid Time Off (PTO)
• Full medical benefits
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

* Administrative Support: Perform a range of office tasks efficiently

* Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.

* Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.

* Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.

* Communication: Handle incoming calls and follow up with patients professionally.

* Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.

*Office Environment: Maintain a clean, welcoming workspace.

Qualifications

High School diploma or equivalent

Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

Competencies

Customer service orientation

Team Player

Self-motivated, organized and decisive

Join Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.

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