Receptionist/Administrative Assistant

Employment Type: Full-Time
Clearance Requirement: Tier 3 (T3) + CAC mandatory

Position Overview

The Receptionist / Administrative Assistant provides routine administrative and clerical support services in support of federal operations at Quantico. This position is responsible for real-time oversight of sensitive calls, front-office coordination, and administrative task execution while maintaining discretion with confidential and personal information. The role requires professionalism, organization, and the ability to manage multiple administrative functions simultaneously in a secure environment.

Key Responsibilities

• Perform routine administrative functions including drafting correspondence, scheduling appointments, and providing information to callers.

• Provide real-time oversight of sensitive calls in accordance with federal requirements.

• Operate and manage a multi-line phone system with professional phone etiquette and customer service.

• Organize, maintain, and manage paper and electronic filing systems and records.

• Perform scheduling and calendar management activities.

• Utilize Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and SharePoint.

• Support filing systems, records management, and document control.

• Perform basic bookkeeping and expense tracking duties.

• Communicate effectively through written and verbal correspondence.

• Maintain organization and manage multiple tasks in a fast-paced administrative environment.

• Exercise discretion when handling confidential, sensitive, and personal information.

• Support day-to-day administrative operations to ensure office efficiency and continuity.

Required Qualifications

• High School diploma or equivalent.

• Minimum of 5–8 years of administrative experience.

• Ability to obtain and maintain a Tier 3 (T3) clearance and Common Access Card (CAC).

• Demonstrated proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint, SharePoint).

• Strong organizational, communication, and multitasking skills.

Preferred Qualifications

• Some college coursework or vocational training in an administrative or office-related field.

Key Competencies

• Administrative and clerical support

• Professional phone etiquette and customer service

• Scheduling and records management

• Confidentiality and information discretion

• Written and verbal communication

• Time management and organization

• Federal workplace professionalism

THIS POSITION IS CONTINGENT UPON AWARD.