Regional Manager - Student and Multifamily - Des Moines

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

We take our responsibility to our communities seriously, while still believing that a positive, welcoming environment matters. At ARTISAN, you’ll find a culture that values accountability and results, encourages learning and growth, and understands that creating great resident experiences starts with a team that enjoys working together.

We move quickly while staying organized, adaptable, and consistent—so our residents can rely on us every day. We trust our team members to take ownership, make thoughtful decisions, and do what’s right for the people who call our communities home. We believe the best ideas come from listening, collaborating, and staying connected to our residents. If you enjoy working with supportive teammates and taking pride in creating positive, well-run living experiences, you’ll feel right at home at ARTISAN.

Position Summary

The Regional Manager supports and executes ARTISAN company strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives for our stakeholders.

Principal Accountabilities

• Assist in facilitating the transition from AppFolio to RealPage across assigned properties, including supporting data validation, process alignment, user adoption, and post-implementation stabilization.
• Partner with Operations, Accounting, and site teams to help identify workflow changes, communicate updates, and support successful change management during the property management software transition.
• Support operations within student housing environments, including understanding academic leasing cycles, turnover timelines, and occupancy patterns, as applicable.
• Conduct all business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• Develops the annual budgets for the assigned portfolio and/or oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio.
• Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives.
• Oversees adequate staffing and provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.
• Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
• Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members.
• Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs).
• Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information.

Core Values in Action

At ARTISAN, our leaders are guided by five Core Values that define how we lead teams, operate communities, and deliver results.

• Empowerment: You empower Community Managers and onsite teams by setting clear expectations, providing coaching and resources, and supporting confident decision-making across the portfolio.
• Integrity: You lead with transparency and accountability, ensuring financial performance, operational decisions, and compliance obligations align with ARTISAN’s standards and values.
• Compassion: You support residents and team members with fairness and empathy, balancing performance expectations with respect and professionalism.
• Stewardship: You protect and grow ARTISAN’s assets by overseeing budgets, operational performance, vendor relationships, and physical standards with thoughtful, data-driven oversight.
• Community: You strengthen ARTISAN’s culture by fostering collaboration, trust, and consistency across properties—creating environments where teams and residents feel supported and valued.

Requirements

• Experience supporting or participating in a property management software (PMS) conversion or implementation (e.g., AppFolio, RealPage, Yardi, Entrata, or similar platforms) preferred.
• Prior experience in student housing property management is highly preferred.
• Bachelor's degree in business, finance, marketing, or related field from an accredited institution is preferred.
• Four or more years supervisory experience in residential operations and two or more years of multi-site property management.
• Demonstrates leadership and management skills.
• Ability to work in a team-oriented environment.
• Commitment to a positive culture.
• Possesses professional written and verbal communications skills.
• Demonstrates strong attention to detail.
• Industry designations (CPM, CAPS, CAM, etc.) strongly preferred.
• Computer proficiency, including MS Office: Word, Excel, and Outlook.
• RealPage experience preferred.