Import-Export (Forwarder Operation) - Full-time

• Handle end-to-end import and export operations and documentation (hands-on role)

• Coordinate with freight forwarders for both import and export shipments

• Prepare and manage shipping documents such as invoices, packing lists, B/L, and customs-related documents

• Follow up on shipment status, delivery timelines, and required approvals

• Ensure accurate data entry, reporting, and documentation using Excel and internal formats

• Manage export processing in a high-volume environment (30+ export shipments per month)

• Coordinate with internal departments such as production, warehouse, and planning to ensure smooth shipment execution

• Maintain organized shipment records, logs, and supporting documents

• Support day-to-day troubleshooting for shipment issues, including delays, document corrections, and coordination gaps

Requirements

• Must have practical experience handling BOTH import and export forwarding operations (Import-only or export-only experience will not be considered)
• Experience in manufacturing environment is preferred
• Strong working knowledge of Excel (daily usage is required)
• Good attention to detail and ability to manage repetitive operational tasks accurately
• Able to work independently and manage routine workflows with minimal supervision
• A “leader-type” profile who can take ownership of operations, even in a small team
• Age target: 30 to 35 years old

Benefits

• Transportation Allowance
• Meal Allowance
• Diligent Allowance
• Provident Fund
• Other Incentives
• Bonus
• This position is also designed as a successor role. The selected candidate will be developed to step up to the Senior Supervisor position within 2to3 years