Inside Sales Representative - Great Lakes District

For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

Position Overview

Under the direction of the District Sales Manager, the Inside Sales Representative is responsible for driving sales growth within their assigned district. This role will build strong relationships with existing accounts by providing product knowledge, training, and support to help customers achieve their goals. In addition, the Inside Sales Representative will identify and develop new opportunities, dedicating approximately 20% of their time to driving new account growth. Key responsibilities include conducting needs-based conversations with current customers, ensuring a smooth and consultative sales process, and promoting attendance at educational events and seminars. Success in this role is driven by consistent outreach — through calls, emails, and other touch points — to engage with both existing and new accounts, with a focus on delivering value and fostering long-term partnerships.

Location

Remote within assigned district. We are looking for an Inside Sales Representative to support our Great Lakes district. 

Preference given to candidates located in Illinois, Indiana, and Michigan.

Essential Functions

• Achieve sales goals by building strong relationships with healthcare practitioners (HCPs) through phone, email, and virtual outreach.
• Engage customers daily with proactive calls and emails, providing product support, processing orders, and ensuring an excellent service experience.
• Promote education and growth by driving attendance at seminars, events, and training opportunities.
• Serve as a trusted resource, using product knowledge to answer questions, identify customer needs, and recommend solutions.
• Collaborate across teams — partnering with Sales, Marketing, Customer Care, and Finance to deliver a seamless customer experience.
• Leverage data and insights to make informed decisions that support customer success and business growth.
• Maintain accurate records of customer interactions, leads, and opportunities in the CRM system.
• Represent Standard Process at regional and national conferences or tradeshows as needed.

Qualifications

Education

• Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field

Certifications/Licenses

• N/A

Experience

• 2+ years of experience in inside sales, account management, or customer support
• Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
• Experience using Customer Relationship Management (CRM) software is a plus

Specialized Knowledge and Skills

• Excellent communication skills both verbal and written
• Results driven individual with strong desire to succeed, high energy, self-starter
• Strong commitment to customer service and product descriptive skills
• Strong organizational and time management skills
• Adaptable, professional, courteous, and motivated
• Knowledge of commonly used terms in the supplement industry
• Ability to multitask and work in a fast and changing environment
• Must work well individually and as a member of a team
• Willingness to learn new skills and actively participate in professional development
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
• Strong internet research skills required

Necessary Competencies

• Communication (verbal and written)
• Ethics/Integrity
• Customer Focus
• Personal Accountability/Professionalism
• Selling Skills
• Results Oriented/Drive for Results
• Perseverance/Tenacity
• Resilience

Travel Requirements

• 5-10%

Compensation
The expected hourly pay range for this position is $26 - 32/hr for candidates based in Wisconsin. For candidates residing in other locations, the applicable pay range may differ based on geographic market and local pay requirements. Final compensation will be determined based on job-related factors including skills, experience, education, internal equity, and location.

Benefits Package

Standard Process is proud to be a top workplace. We offer a comprehensive and competitive benefit package, which includes:

• Competitive salary and annual incentive program
• Comprehensive health care and flexible benefit plan, including pet insurance
• Company-matched 401(k) plan
• Profit sharing plan
• Platinum WELCOA award-winning wellness program, including:
• Daily fitness classes
• Free life coaching services
• $450 monthly Standard Process supplement allowance
• Paid time off
• Educational assistance
• Company hosted outings and events
• Strong community involvement

Apply today and become part of the Standard Process family!

Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment.  Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.