Administrative Assistant - EMS Billing – Public Safety Department - Full-time

 

**Close Date: February 10, 2026**

 

This class performs complex and technical administrative duties for a department, division, unit, or group, including correspondence administration, researching and responding to public inquiries, administrative workflow administration, and records administration; and may act in lead or senior worker capacity.

 

EXAMPLES OF DUTIES

May serve as a lead to lower-level staff by prioritizing and assigning work, training staff on work methods and procedures, and/or performing other related activities

 

Organizes, coordinates, and administers a variety of specialized programs and/or activities involving complex technical administrative support requiring specialized knowledge in assigned area of responsibility

 

Initiates, processes, prepares, records, and/or reviews routine, complex, and/or specialized paperwork, forms, reports, and/or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; maintains related records; may notarize documents utilizing established guidelines and procedures

 

Responds to telephone, e-mail, written, and in-person inquiries from the Board, the public, departments within the Agency, and/or other interested parties; provides answers and information requiring knowledge of departmental policies and procedures; and collect funds and issue receipts

 

Maintains a variety of records, files, and information for assigned area of responsibility to ensure compliance with applicable rules and guidelines; audits files for completeness and accuracy; categorizes and maintains technical manual

 

Independently drafts, composes, and types a variety of business documents, including letters, memos, charts, newsletters, technical specifications, and/or other related documents; maintains confidentiality regarding sensitive issues

 

Organizes, monitors and maintains inventory, supplies, equipment, and/or other related items; initiates service and/or repairs of applicable items

 

Serves as a liaison with employees and external organizations, including representing the department at a variety of meetings, public events, training sessions, on committees, and/or other related events

 

Assists with budget preparation by preparing cost estimates and assisting with preparing budget recommendations

 

Performs other duties as assigned

 

TYPICAL QUALIFICATIONS

Minimum Qualification Requirements:

 

Training and Experience:

High School Diploma or equivalent (G.E.D.), typing speed of 35 wpm without errors, basic math and reading skills, and five years of experience in a clerical or secretarial position; or a combination of education and experience equivalent to these requirements.

 

Licenses and Certifications:

NCIC certification is required for individuals assigned to the Road Prison

 

Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

project management principles

research and reporting methods

public relations principles

specialized terminology, procedures, policies, and practices in assigned area of responsibility

applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes

basic mathematical principles

routine bookkeeping principles and practices

modern office procedures, methods, and equipment

basic filing and recordkeeping principles

prioritizing work tasks

reviewing work methods and/or procedures and making recommendations for improvement

using a computer and related software applications

monitoring activities in assigned area of responsibility

collecting, organizing, and presenting complex technical data

designing and preparing reports and forms

providing customer service

proofreading and editing documents

utilizing modern office equipment

performing mathematical calculations

communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction

handle multiple tasks simultaneously

type complex correspondence, memos, vouchers, and/or other related information

maintain complex, sensitive, and confidential documents, records, and files

define problems, collecting data, establishing facts, and drawing valid conclusions

work independently

conduct specialized research

assemble and organize data and information

 

SUPPLEMENTAL INFORMATION

County-wide Employee Responsibilities:

All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.

 

All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

 

Emergency Management Responsibilities:

During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties, as assigned.

 

Physical Requirements:

Positions in this class typically require: reaching, standing, walking, lifting, grasping, talking, hearing, seeing, and finger and hand dexterity as well as repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

 

Benefits/Compensation Package:

· Medical / Dental / Vision plans

· Prescription coverage

· Employee health clinic

· Employee fitness centers

· Employer-sponsored retirement plan or an investment plan

· Deferred Compensation Plan

· Flexible Spending Account(s)

· Employee Assistance Program

· Annual/Sick Leave or Paid Time Off (PTO)

· Group Life Insurance