Receptionist (2619) - Part-time

Bring Your Passion.

Appalachian Community Services (ACS), an ncgCARE partner, is seeking a friendly, organized, and service-oriented Receptionist to be the first point of contact for our clients and visitors. In this essential role, you'll help create a welcoming environment while supporting the daily operations of our clinical teams.

As the face of our front office, you’ll have the opportunity to make a meaningful impact on the client experience by ensuring every interaction is handled with care and professionalism. You’ll assist clients with service inquiries, manage appointment schedules, and support smooth communication across our teams.

Each day, you’ll take on a variety of administrative responsibilities—from answering and directing calls with efficiency and warmth to managing clinician calendars and collecting service fees. You’ll help prepare records for daily appointments and maintain compliance with HIPAA, Medicaid, Medicare, and agency policies.

This is more than a front desk role—it’s a chance to be part of a purpose-driven team working to support individuals and families in our community. Your attention to detail, ability to multitask, and customer-first attitude will be key in helping our operations run smoothly and our clients feel truly supported.

Build Your Purpose.

Compensation: $16.09 - $18.27

Position Description:

As an Receptionist, you will:

• Answers phone calls, transfers to the appropriate parties, is courteous to the public, collects fees for services, assists consumers with questions regarding services available, etc.
• Manages clinician calendars, schedules appointments, and prepares records for the daily appointments.
• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, documentation completion, agency policies and procedures, and HIPAA.