Client Service Rep
•25 days ago
| Verified Pay check_circle | Provided by the employer$20 per hour |
|---|---|
| Hours | Full-time |
| Location | Goodyear, AZ Goodyear, Arizona open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $1.83 per hour more than the average pay for similar jobs in your area.
$14.23
$20.00
$24.87
About this job
Benefits:
- Bonus based on performance
- Company parties
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Account Manager – (3PL)
Location: 14555 W. Yuma Rd. #145, Goodyear, AZ 85338
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Pay: $20/hour, depending on experience
PTO: 7 days per year
Job Type: Full-time, Permanent Position
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Pay: $20/hour, depending on experience
PTO: 7 days per year
Job Type: Full-time, Permanent Position
Our rapidly growing third‑party logistics (3PL) company is looking for a reliable, detail‑oriented Client Service Rep to join our Goodyear, AZ team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys solving problems, and takes pride in delivering exceptional customer service. You’ll split your time between office responsibilities and hands‑on work in the warehouse, giving you a full understanding of our operations and the customers you support.
What You’ll Do
- Support and manage client accounts by serving as the primary point of contact for customer needs, questions, and special requests
- Provide high‑level customer service through online chats, email communication, and phone support
- Create, update, modify, and cancel orders with accuracy and urgency
- Track shipments and monitor order progress to ensure timely delivery and proactive communication
- Collaborate with warehouse staff to onboard new customers and ensure their storage, space, and handling needs are met
- Resolve issues related to billing, late shipments, inventory discrepancies, or claims
- Perform administrative tasks including sorting, filing, and data entry
- Assist with process improvements and support internal teams as needed
What You Bring
- At least 2 years of customer service or support experience
- Strong communication and interpersonal skills with a professional, service‑oriented approach
- Ability to work in both office and warehouse environments
- Comfort lifting 25+ pounds as needed
- Experience with distribution or warehouse processes preferred
- Shopify experience is a plus
- Strong attention to detail, follow‑through, and problem‑solving ability
- Confidence presenting information to teams or leadership
- 3PL, supply chain, or contract manufacturing experience is a bonus
Work Environment
- Hybrid-style role involving office work and warehouse tasks
- Warehouse temperatures vary with weather
- Computer-based work for most of the day
Why Join Us
- Bonus opportunities
- Growing company with room to advance
- Supportive team environment
- Equal Opportunity Employer
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