Program Manager II

Program Manager II in Hopkinton, MA Build your future at Curia, where our work has the power to save lives. The Program Manager II is responsible for managing the successful technical transfer of client projects and products to Curia. The individual must be able to effectively manage, lead, assign work, and problem solve both technically and managerially in a dynamic manufacturing setting. This individual has strong personal leadership skills to influence those that do not directly report to them. The individual functions as a combination customer advocate and site liaison between all functional departments. Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers’ therapies from curiosity to cure and ultimately to improve patients’ lives. We proudly offer + Generous benefit options (eligible first day of employment) + Paid training, vacation and holidays (vacation accrual begins on first day of employment) + Career advancement opportunities + Education reimbursement + 401K program with matching contributions + Learning platform + And more! Responsibilities + Work collaboratively with all team members to integrate individual perspectives and raise awareness of individual contributions to work products. Encourage others to deal openly and honestly with each other + Provide constructive feedback to other team members; actively solicit and consider feedback from others to inform corrective actions + Dedicate times and energy to help remove obstacles to facilitate achievement of team goals + Clearly communicate performance expectations and objectives to others to ensure understanding and buy-in. Aid others in understanding the steps and resources necessary to achieve and surpass desired results + Anticipate potential barriers to achieving team objectives, and collaborate with others to develop strategies for success. Take action to implement and correct plans to ensure goals are met within reasonable or defined timelines + Leverage comprehensive knowledge of Curia’s mission, business processes, policies and practices in making decisions and recommendations + Utilize solid understanding of the business and market factors to inform business recommendations + Apply comprehensive understanding of concepts within own technical area to develop relatively advanced programs/processes + Serve as an expert within a specific technical area; educate others on technical issues + Develop positive internal and external customer relationships by consistently and efficiently delivering value. Uncover customers’ hidden needs or issues by asking insightful questions and developing rapport + Commit to gaining customer loyalty by consistently meeting needs and striving to exceed expectations without over-committing resources + Adopt customers’ perspectives to anticipate their expectations and develop and evaluate solutions accordingly. Ask clarifying questions about concerns to identify underlying issues + Play a consultative role to the business by presenting compelling ideas and suggestions and helping identify appropriate solutions + Convey information in a confident and credible manner to gain commitment for desired outcome + Gain commitment by highlighting areas of agreement and focusing efforts on resolving areas of disagreement + Develop detailed project plans for discipline/department; identify milestones, resource implications, timing and costs, with an emphasis on sustainability + Guide others in time management to accurately predict the time required to complete tasks and ensure project deadlines are met + Develop solutions to overcoming risks within a project to ensure project success; recognize the need to escalate issues to higher levels when proposed solutions are note producing desired results + Ensure that others understand and achieve quality standards through active communication and monitoring + Perform analysis and design on projects to determine benefits to Curia + Review information to uncover patterns, issues and risks that may cause or contribute to problems. Use advanced tools to integrate and assess multiple sources of data or information. Draw from standard practices to implement solutions for complex problems in a timely manner + Measure performance for implemented solutions against desired results and make basic improvements; demonstrate a strong sense of ownership for outcomes + Effectively use materials in oral and written presentations; focuses presentation to address critical issues + Ask probing questions to draw out underlying issues + Proactively gather input from a variety of sources to build on ideas and solutions in a constructive manner. Actively seek ways to improve team processes, and identify and research areas of improvement Qualifications + Bachelor’s degree in a relevant field and 2 years’ related work experience, or a Master’s degree in a relevant field and 1-year related work experience + Ability to explain concepts in a clear and logical manner, utilizing relevant examples and illustrations + Ability to respond to concerns or objections and shape communication messages to address them + Ability to develop ideas and solutions for simple problems while contributing to solutions for complex problems + Ability to draw upon relevant experience to assist in the implementation of ideas and solutions effectively and efficiently Preferred + PMP Certification Other Qualifications + Must pass a background check + Must pass a drug screen + May be required to pass Occupational Health Screening Pay Range: $88,000-$109,600/yr. Education, experience, location and tenure may be considered along with internal equity when job offers are extended. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KD1