Engineering and Quality Technician

ABOUT PSS

PSS has spent more than 40 years building innovative road‐safety equipment that protects crews and drivers across the country. We value reliability, teamwork, and people who take pride in their craft. Learn more at PSS‐Innovations.com.

JOB SUMMARY

If you enjoy variety, independence, and hands‐on troubleshooting, this role offers all of it. As an Engineering & Quality Technician, you’ll be the go‐to expert in the field—diagnosing issues, supporting customers, and ensuring our equipment performs flawlessly in real‐world conditions. You’ll also work closely with engineering and R&D to improve and test new products.

ESSENTIAL DUTIES

• Become an expert in PSS products and systems
• Troubleshoot and repair electro‐mechanical equipment in the field
• Support customer demos and on‐site service calls
• Assist QC with inspections
• Document processes and support production improvements
• Train teams on maintenance and preventative care
• Assist with in‐house mechanical and electrical tasks
• Build and test prototypes with R&D
• Visit vendors to support technical progress
• Maintain accurate records and communicate issues promptly
• Represent PSS with professionalism

MINIMUM REQUIREMENTS

• Associate’s degree (A.A.) or equivalent; or 1–2 years of related experience/training; or an equivalent combination of education and experience
• Valid driver’s license
• Strong mechanical aptitude and comfort working with tools and equipment
• Customer‐focused mindset with solid communication skills for building relationships, presenting ideas, and resolving issues collaboratively
• Proficiency with Microsoft Office and the ability to learn company systems and software
• Strong analytical and problem‐solving abilities
• Effective time‐management skills with the ability to prioritize multiple or competing demands
• High energy and a sense of urgency when responding to internal and external customer needs
• Demonstrated personal and professional integrity
• Valid powered‐equipment operator’s license (or ability to obtain one)
• Strong attention to detail in maintaining accurate records and reports
• Communication, math, and reasoning skills are necessary to perform the role effectively

This is an on-site position that may require intermittent travel up to 25% of the time, with short notice to meet customer needs. Employment with us is contingent upon the successful completion of a background check and drug screening.