Service Manager

• Lead the transition from full-product importing to component-based assembly by sourcing components from both international and U.S. suppliers.
• Identify and develop domestic suppliers to support a long-term ‘made-in-the-USA’ value add designation.
• Manage all vendor relationships, negotiating contracts, quality, pricing, and delivery schedules.
• Lead cost analysis, forecasting, and inventory planning.  Monitor and respond to tariff changes, freight volatility, and supply chain risk

Team & Process Leadership

• Manage and develop the purchasing team, including daily operations, workload distribution, and KPI tracking.
• Establish and refine purchasing processes, standard operating procedures, and documentation workflows.
• Collaborate with Finance, Service, Warehouse, and Engineering to align purchasing decisions with inventory goals, budgets, and product planning timelines.
      

ERP & MRP Systems

• Serve as the subject matter expert on ERP procurement workflows, including PO generation, MRP execution, WMS, and purchasing dashboards.

Drive accuracy in all ERP vendor related ‘master data’ - part numbers, lead times, and supplier information. Collaborate with IT and operations to resolve ERP or MRP issues affecting purchasing performance.