Mortgage Processor / Residential Loan Specialist

Career Opportunity for Experienced Mortgage Processor / Residential Loan Specialist with an award-winning bank recognized as a Top Workplace! If you have Mortgage Processing or Closing experience and are excited to join a great team in Brookfield, WI and make a positive impact on the community, this could be your next opportunity!

Position Summary:
• Opens mortgage loan files received from Loan Officers, including ordering appraisals, credit reports, employment verification, surveys, and title commitments.
• Monitors and completes a variety of documents to ensure accurate, compliant loan files.
• Communicates regularly with loan originators, real estate agents, and borrowers throughout the underwriting process to update on loan status.
• Provides quality customer service to clients, realtors, correspondents, loan officers, and all other bank personnel.
• Tracks loans in process to ensure file status and deadlines are strictly adhered to.
• Reviews all closing documents prior to closing to confirm accuracy, completeness, and compliance with federal regulations and requirements (FHLMA, FNMA, WHEDA, FHA, VA, private insurance, etc.).
• Assists closing agents and attorneys during a loan closing, explaining documents, answering questions, and resolving concerns as necessary.

Qualifications:
• Mortgage processing or closing and documentation experience required.
• Experience with WHEDA loans and CRA lenders a plus or willing to learn
• Bilingual Spanish / English a plus for communicating with Spanish-speaking customers.