Operations Administrative Assistant - Full-time

Description

Position Overview

The Operations Administrative Assistant plays a critical role in supporting the operations team by managing vendor documentation, monitoring job and quote statuses, and ensuring smooth administrative workflows. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments.

Key Responsibilities

• Complete and process customer Vendor Packets accurately and timely to onboard and maintain customer/general contractor relationships.
• Review Jobs Not Invoiced regularly to identify discrepancies or delays and coordinate with relevant teams to resolve issues.
• Assist in maintaining accurate records and documentation related to operations processes and service platforms.
• Assist with general administrative tasks as needed to support the operations team.
• Communicate effectively with customers, vendors, internal teams, and management to facilitate smooth operations.
• Provide support to the Service Managers with administrative tasks
• Other duties as assigned.

Benefits

• Medical, Dental and Vision  coverage, including some plans that are 100% employer paid
• 401K Retirement Plan with Company match
• 8 paid holidays off per year
• Paid Time Off (PTO) Plan 
• Life Insurance
• Employee Assistant Program
• Company Paid Short- and Long-Term Disability Insurance
• Salary Range $28 - $32 per hour

This role is essential for maintaining operational efficiency and supporting the broader team in delivering excellent service and results.

Requirements

Qualifications

• Proven experience in an administrative or operations support role.
• Strong attention to detail and organizational skills.
• Proficiency with office software and operations management systems.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

Preferred Skills

• Experience with vendor management and invoicing processes.
• Familiarity with job tracking and quoting systems.
• Problem-solving mindset and proactive approach to operational challenges.