Receptionist - Silver Lake

WHAT SETS US APART

We believe that great client experiences stem from passionate (and well trained) employees that have fun talking about products and services they stand behind. We believe in internal promotion, and our Receptionists are first in line for the opportunity to grow into other positions as we have openings in our current locations and add additional locations! You get to decide whether you work part or full time, with a dependable schedule that comes out at least weeks in advance.

YOUR DAY TO DAY

Our Receptionists enjoy providing the best customer experience to our clientele! From the moment they greet the client walking through the door to the last interactions as they leave our salons, our receptionist is making sure our client enjoys every second of their salon experience with S+B. You’ll check clients in/out, schedule appointments, and answer the phone/texts. Each salon is like a family, and everyone is responsible for contributing to the overall client experience!

RECEPTIONIST RESPONSIBILITIES

• Greet + check in/check out clients with our appointment booking + processing system, Booker.
• Learn + maintain expert level knowledge of S+B airbrush tanning + sugaring services, memberships, and product line.
• Perform side tasks including maintaining the front of the house like cleanliness of the lobby and restocking products. Back of the house maintenance of laundry, disposables and creating a clean work environment.
• Answer client questions surrounding the tanning/sugaring process, formula, services offered, and before/aftercare of the clients service.
• Responding to client emails and text messages regarding appointments and services

REQUIREMENTS

• Customer service experience
• Excellent verbal and written communication skills are a must
• An eye for detail + a positive attitude!
• Ability to multi task + adapt in a fast paced environment

WHAT WE OFFER

• Dependable schedule that comes out weeks in advance
• Competitive hourly compensation
• Growth opportunity to be first in line to be an Airbrush Technician, which provides opportunity to make additional compensation through gratuity and commission off S+B product + membership sales
• Fun + upbeat work environment
• Free sugaring/tanning services + Discounts on Product Line
• An environment to learn + develop your personal and professional skills
• 401(k) Matching
• Healthcare offered to Full-Time Employees!
• Part-Time and Full-Time positions available with 7 hour shifts.