Planet Fitness Bozeman Assistant Club Manager
•13 days ago
| Verified Pay check_circle | Provided by the employer$18 per hour |
|---|---|
| Hours | Full-time |
| Location | Bozeman, Montana |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$18.00
$34.72
$48.05
About this job
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
- Wellness resources
Job Summary
The Assistant Club Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Essential Duties and Responsibilities
- Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
- Assist with Staff Management and provide backup support to Club Manager as needed.
- Assist in scheduling and supervising staff.
- Member service oversight - Ensuring staff is providing a superior customer experience at all times.
- Assist in resolving or escalating employee issues or concerns.
- Involved in all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate member requests, issues and questions.
- Assist in overseeing cleanliness and maintenance of facility.
- Assist in ordering of supplies using specific budget based on club requirements.
- Assist in tracking statistics and reports (weekly, monthly, and annually).
- Backup support for any employee who is absent.
Qualifications/Requirements
- Superior customer service skills.
- Experience working as a Member Service Representative at Planet Fitness is preferable but not required.
- Solid supervisory, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic and energetic!
- Strong problem resolution skills.
- Current CPR Certification - if not certified, we will provide certification training.
- High school diploma/GED equivalent required.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1225561014 Posted: 2026-05-21 Job Title: Assistant Club Manager
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