Customer Service Representative (CSR) - Full-time
•17 days ago
| Verified Pay check_circle | Provided by the employer$21 per hour |
|---|---|
| Hours | Full-time |
| Location | New York, NY New York, New York open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $4.28 per hour more than the average pay for similar jobs in your area.
$13.93
$16.72
$21.00
$28.58
About this job
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Training & development
We are seeking a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and deliver a positive customer experience while representing the company professionally.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person
- Provide accurate information about products and services
- Resolve customer complaints and issues in a timely manner
- Maintain detailed and accurate customer records
- Follow company policies and customer service procedures
- Collaborate with team members to improve service quality
- Meet performance and customer satisfaction targets
Qualifications & Skills
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Previous customer service or call center experience preferred
- Strong communication and listening skills
- Ability to remain calm and professional under pressure
- Basic computer skills and familiarity with CRM systems
- Problem-solving mindset and positive attitude
What We Offer
- Competitive salary and performance incentives
- Training and ongoing support
- Career growth and advancement opportunities
- Supportive and inclusive work environment
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1225609471 Posted: 2026-02-03 Job Title: Customer Service Representative Csr
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