Road Supervisor - Class B License

About the Company:

RydeTrans was founded in 1979 and incorporated in 1996 to provide safe and high-quality transportation to people in the East Bay. We serve a diverse group of institutional customers such as public transit agencies, governmental entities, school districts, health care providers, and social service agencies, as well as private customers. We provide a wide array of transportation products, including paratransit, fixed route, shuttle, charter services, and ADA eligibility assessments.

RydeTrans specializes in transporting people who depend on safe, comfortable, and reliable transportation to essential services like school, rehabilitation training, medical appointments, and work.

Job Details:

• Pay: $29.50/hr
• Full-time Position
• Non-exempt Status
• Comprehensive Benefits: We offer a robust benefits package designed to prioritize your well-being, including comprehensive medical, vision, and dental coverage, as well as company-paid life insurance.
• Supportive and inclusive work culture.

Job Responsibilities:

• Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff.
• Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles.
• Monitor street operations for on-time performance and schedule and route adherence.
• Provide customer information for site personnel and at key locations.
• Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions.
• Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.
• Fill vacant shifts as necessary to ensure full service delivery.
• Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
• Identify potential rerouting required as a result of traffic, construction or accident situations.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Dispatch duties as needed.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
• Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends.
• Accurately document all field observations and ensure file maintenance.