Service Clerk II

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

We are currently recruiting for a Service Clerk II.

What you will do in the position:

• Receiving:
  
  • Processing in Trade In and non HME equipment.
  • Document material shipped to partner companies.
  • Troubleshoot and log any discrepancy shipments.
• Fulfilment:
  
  • Periodically audit inventory locations.
  • Package and process repair orders through the ERP system.
  • Verify shipping label for accuracy.
• Inventory:
  
  • Accurately issue material to the repair line.
  • Ensure both inventory quantity and location are accurate.
  • Perform daily cycle counts and researches discrepancies.
  • Requests material as needed.
  • Preforms end of life analysis.
  • Maintains stocking levels for departments consumables.
  • Maintains repair label printer.
  • Works with both Materials department and vendor to address material issues.
• General:
  
  • Creates and improves department work instructions.
  • Maintains department metrics as assigned by Supervisor.
  • All requirements of Service Clerk I.

What you will need to succeed:

• Numerical accuracy
• Good math skills
• Ability to follow instructions
• Good verbal and written communication skills
• Good typing skills
• Ability to operate personal computer
• Experience:
  
  • 2+ years Related Experience
• Education:
  
  • High School Diploma - Required
  • AA Degree (2-year college) - Preferred

The posted pay range, $18.00 - $23.32, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.