HVAC Service Manger / License Holder

Location: Mechanicsville, MD
Compensation: $60,000-$70,000 DOE
Additional Pay: Separate compensation provided for serving as License Holder

Benefits:

• Health Insurance

• Dental Insurance

• Paid Time Off (PTO)

• Paid Holidays

We are seeking an experienced HVAC Service Manager willing to serve as the License Holder to lead and support our service team while ensuring operational excellence, quality workmanship, and strong financial performance. This role is ideal for a hands-on leader who enjoys developing technicians, improving processes, and driving results.

You will work closely with the General Manager and cross-functional teams to ensure the service department operates efficiently, safely, and profitably.

• Lead, develop, and support multi-trade service technicians through coaching, training, and ride-alongs

• Ensure quality, safety, and revenue goals are consistently met

• Track, analyze, and report on departmental KPIs; identify opportunities for improvement and implement performance-boosting strategies

• Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget goals

• Manage day-to-day operational functions, including technician payroll, job scheduling, and on-call rotations

• Ensure "Right Tech, Right Call" efficiency across service operations

• Collaborate with Dispatch and Warehouse teams to streamline parts handling, warranty processing, and truck stock management

• Conduct weekly team meetings and ongoing training focused on technical skills, sales performance, and customer service excellence

• 3-5 years of HVAC experience

• Active Maryland Master HVAC License

• EPA Certification (Type II or Universal)

• Strong leadership, communication, and organizational skills

• Ability to manage multiple priorities in a fast-paced service environment

• Competitive base salary plus additional pay for license ho