System Design Specialist
| Verified Pay check_circle | Provided by the employer$50000 - $55000 per year |
|---|---|
| Hours | Full-time |
| Location | Maryland Heights, Missouri |
About this job
Job Description
Watchtower Security is the nation's leading provider of all-inclusive, fully managed video surveillance solutions, exclusively dedicated to the multifamily housing industry. For over two decades, we have partnered with property management groups across the nation, empowering them to provide peace of mind to their communities.
As a rapidly growing and dynamic organization, we pride ourselves on a fast-paced, collaborative environment where innovation, critical thinking, and a commitment to excellence drive our success. We are seeking passionate individuals eager to contribute to a team that values strong communication, attention to detail, and a shared dedication to making a tangible difference in multi-family communities.
Watchtower Security is seeking a highly skilled and analytical System Design and Solutions Specialist to join our team. In this pivotal role, you will be responsible for creating comprehensive pre-sale visual designs, detailed network maps, and accurate cost projections for our advanced surveillance systems. Collaborating closely with internal teams, including Sales, Project Management, and Service, the Specialist will ensure the seamless and optimal implementation of our technology solutions within the multifamily industry. This position demands a keen eye for detail, strong technical acumen, and the ability to translate complex requirements into clear, effective design solutions.
Essential Job Functions:
- Surveillance System Design & Costing:
- Develop detailed pre-sale surveillance design maps and corresponding cost projections based on Watchtower Security's design principles, ensuring optimal placement and configuration of cameras, routers, switches, radios, and other essential equipment.
- Refine and adjust project budgets to align precisely with proposed system designs, ensuring accuracy, viability, and adherence to client requirements.
- Create CAD markups, maps, and budget proposals specifically for new construction projects.
- Visual Communication & Documentation:
- Utilize advanced vectoring and PDF software (e.g., Inkscape, Adobe Illustrator, Adobe PDF) to create clear, precise, and professional customer-facing visuals and maps.
- Uphold company standards in all customer-facing materials, delivering polished and consistent presentations.
- Cross-Functional Collaboration & Support:
- Collaborate effectively with key departments, including Sales, Project Management, and Service, throughout the entire design lifecycle to ensure alignment, coherence, and seamless project implementation.
- Partner with sales representatives to thoroughly understand client needs, offering tailored solutions and expert recommendations to meet specific security requirements.
- Provide essential design and technical support for various projects within the Sales and Operations teams.
Qualifications & Skills:
- Education & Technical Expertise:
- Bachelor’s degree in IT, Engineering, Construction Management, or a related field, or equivalent practical experience, with a strong foundation in system design principles, technical concepts, and networking fundamentals preferred.
- Demonstrated technical aptitude with a strong understanding of networking concepts, IP-based systems, and surveillance technologies, including routers, switches, radios, camera specifications, and system integration.
- Certifications with camera and wireless network providers (e.g., Axis, Ubiquiti, Cambium) preferred.
- CAD and blueprint experience preferred.
- Software Proficiency:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant design software such as Inkscape, Adobe Illustrator, and Adobe PDF.
- Problem-Solving & Communication:
- Strong analytical and problem-solving skills, including the ability to assess complex project requirements, evaluate design options, identify potential issues, and propose optimal solutions.
- Proficient in customer-focused communication, capable of engaging in technical discussions with clients to develop effective system design solutions.
- Work Ethic & Collaboration:
- Adaptive and collaborative team player, dedicated to contributing to team success in dynamic environments.
- Excellent time management, planning, and forward-thinking skills.
- Self-motivated with a positive and professional attitude.
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