Recruiting Manager

Position Title: Recruiting Manager 

Reports To: Chief People Officer 

Location: Austin, TX (In Person/Hybrid) 

Job Type: Full-Time 

Overview 

Everyday Coffee Company, a rapidly scaling Dunkin’ franchise partner, is building a national recruiting engine to support the opening of approximately 2,000 locations over the next five years. Our success depends on our ability to consistently hire, onboard, and retain high-quality field leadership and frontline talent at speed and at scale. 

We are seeking an experienced Recruiting Manager to lead and scale our talent acquisition function. This role will oversee a growing recruiting team, including one full-time Recruiter, one to two full-time Sourcers, and contracted pre-screening support, while building the systems, processes, and operating rhythms required for sustained high-volume hiring. 

The ideal candidate brings deep Quick Service Restaurant recruiting experience, has led recruiting teams through rapid growth, and knows how to balance speed, quality, and operational discipline in a multi-location environment. 

Why This Role Matters 

Recruiting is the front door to our culture and our growth. In a business opening hundreds of locations per year, the Recruiting Manager ensures: 

• Stores open fully staffed and leadership-ready 
• Talent quality remains high as volume scales 
• Recruiting systems support, rather than slow, operations 
• Hiring leaders are equipped, aligned, and accountable 

This role directly impacts revenue, retention, and guest experience. 

Key Responsibilities 

Recruiting Strategy & Workforce Planning 

• Develop and execute a scalable recruiting strategy aligned to aggressive store opening and staffing timelines 
• Forecast hiring needs across frontline, leadership, and support roles 
• Partner with Operations and People leadership to align hiring plans with growth projections 

Team Leadership & Management 

• Lead, coach, and develop a recruiting team consisting of: 
• 1 full-time Recruiter 
• 1–2 full-time Sourcers 
• Contracted pre-screening and recruiting support as needed 
• Establish clear role ownership, performance metrics, and career paths for recruiting team members 
• Set weekly and monthly recruiting goals; monitor productivity, quality, and throughput 

High-Volume QSR Recruiting Execution 

• Oversee full-cycle recruiting for Restaurant Managers, Shift Leaders, and frontline roles 
• Ensure consistent, efficient, and compliant screening, interviewing, and selection processes 
• Maintain a strong pipeline of Restaurant Manager candidates in all active and future markets 
• Support surge hiring for new store openings and market launches 

Systems, Tools & Process Optimization 

• Own and optimize recruiting systems and workflows (ATS, sourcing tools, automation, AI-enabled screening) 
• Design low-touch, high-throughput recruiting processes appropriate for hourly QSR hiring 
• Partner with HRIS, Payroll, and People Operations to ensure clean handoffs into onboarding and payroll 
• Continuously improve time-to-fill, cost-per-hire, and candidate experience metrics 

Stakeholder Partnership 

• Serve as a trusted recruiting partner to: 
• Operations leadership (District Managers, Restaurant Managers) 
• People Growth Partner / HR 
• Finance and executive leadership 
• Train hiring managers on interviewing, selection, and hiring best practices 
• Set expectations and enforce accountability for hiring manager participation 

Reporting & Analytics 

• Track and report key recruiting metrics, including: 
• Time-to-fill 
• Cost-per-hire 
• Pipeline health 
• Offer acceptance rates 
• Turnover trends tied to hiring quality 
• Use data to diagnose bottlenecks and recommend solutions 

Compliance & Risk Management 

• Ensure recruiting practices comply with federal, state, and local employment laws 
• Maintain accurate candidate records and documentation 
• Partner with HR and Legal on policy updates and hiring-related risk mitigation 

Qualifications 

Required 

• 7+ years of recruiting experience, with significant QSR, retail, or hospitality focus 
• 3+ years of experience leading recruiting teams in a high-volume environment 
• Proven success supporting multi-unit growth and rapid store openings 
• Deep understanding of hourly and field leadership recruiting at scale 
• Experience managing both internal recruiting staff and contract recruiting resources 
• Strong knowledge of ATS platforms and high-volume recruiting workflows 
• Demonstrated ability to build recruiting processes from the ground up 

Preferred 

• Experience supporting 1,000+ location organizations or an aggressive expansion track record 
• Familiarity with AI-enabled recruiting and automation tools 
• Experience partnering closely with Operations leaders in QSR environments 
• HR or talent acquisition leadership experience in growth-stage companies 

Key Competencies 

• Strategic yet highly operational mindset 
• Strong people leadership and coaching skills 
• Driving Continuous Improvement and Streamlined Workflows 
• Data-driven decision making 
• Ability to operate under tight timelines and constant change 
• Excellent communication and stakeholder management skills 
• Bias for action, ownership, and continuous improvement 

Benefits 

• Competitive salary based on experience 
• Bonus eligibility (if applicable) 
• 401(k) 
• Medical, Dental, Vision Insurance 
• Paid Time Off 
• Growth and leadership development opportunities 
• Opportunity to build and lead a national recruiting function at scale