Facility Maintenance Manager

The Facility Maintenance Manager is responsible for overseeing the maintenance, repair, and operational efficiency of the facility and its equipment. This role ensures a safe, clean, and functional environment by managing preventative maintenance schedules, supervising maintenance teams, and responding to emergencies. The Facility Maintenance Manager acts as a liaison between senior leadership, landlords, vendors, and other stakeholders to resolve complex maintenance issues and ensure compliance with safety and operational standards.

Key Responsibilities:

1. Team Supervision and Coordination:
   • Coordinate and supervise building attendants and Building Maintenance Specialists across the site.
   • Provide clear work instructions, monitor performance, and assign tasks to team members.
   • Document onsite maintenance activities and keep accurate maintenance records.
2. Preventative Maintenance:
   • Develop, implement, and manage preventative maintenance schedules for the facility and its equipment.
   • Ensure all equipment is in proper working order and available for use.
   • Conduct regular inspections of building roofs, plumbing, electrical systems, mechanical rooms, and HVAC, Etc.
3. Emergency Response and Preparedness:
   • Respond promptly to urgent building maintenance and equipment emergencies.
   • Maintain and administer building evacuation and emergency action plans.
   • Participate in emergency preparedness planning teams and support related efforts.
4. Repairs and Maintenance:
   • Perform repairs in plumbing, electrical, mechanical, carpentry, housekeeping, and painting, as needed.
   • Install new building equipment and systems as required.
   • Ensure all repairs are conducted according to service requests and standards.
5. Vendor and Stakeholder Liaison:
   • Act as a liaison between senior managers, leadership, landlords, vendors, and suppliers to resolve specialized maintenance issues.
   • Monitor and manage vendor performance to ensure quality and timely service delivery.
6. Budget and Expenditure Monitoring:
   • Monitor routine maintenance expenditures and ensure alignment with the approved budget.
   • Track and report on budget variances, providing recommendations for cost control and efficiency improvements.
7. Facilities Management Software:
   • Monitor, update, and maintain Facilities Management (FM) software and work orders to ensure accuracy and timely resolution of maintenance tasks.
8. Compliance and Documentation:
   • Maintain records and documentation of completed work, inspections, and equipment maintenance.
   • Ensure compliance with safety, health, and environmental standards in all maintenance operations.
9. Continuous Improvement:
   • Identify opportunities for improving facility operations and maintenance processes.
   • Train and mentor team members to build technical skills and enhance performance.
10. Other Duties:

• Perform other tasks as assigned to support the overall efficiency and functionality of the facility.

Qualifications:

• Education:
  • Bachelor’s degree in Facilities Management, Engineering, or a related field preferred. Equivalent work experience will be considered.
• Experience:
  • Minimum of 5 years of experience in facility maintenance, with at least 2 years in a supervisory or managerial role.
  • Hands-on experience in plumbing, electrical, mechanical, and general building maintenance.
• Skills and Competencies:
  • Strong knowledge of preventative maintenance practices and systems.
  • Proficiency in Facilities Management (FM) software and work order systems.
  • Excellent problem-solving and troubleshooting skills.
  • Strong leadership and team coordination abilities.
  • Effective communication and interpersonal skills.
  • Budget management and financial acumen.

Work Environment:

• Primarily works in a facility environment with regular exposure to building systems and equipment.
• Requires occasional physical work, including lifting and operating tools and equipment.
• May involve after-hours availability for emergencies or urgent maintenance needs.

Key Competencies:

• Proactive approach to facility management.
• Attention to detail and organizational skills.
• Ability to work under pressure and prioritize tasks effectively.
• Commitment to safety and compliance.