Deposit Operations Assistant

Port Washington State Bank, a 15-time Top Workplace winner, is a community-minded bank where people build lasting careers. We've been family-owned since 1899 and continue to put people first: our customers, employees, and communities. With a strong culture, competitive benefits, and a team that supports your growth, you'll feel right at home here. Whether you're starting fresh or growing your experience, this role is a great way to step into banking. We provide thorough training and a supportive team so you can succeed even without prior banking experience.

We are seeking a Deposit Operations Assistant with prior banking experience to support the daily operations of our bank. This position provides direct assistance to the Deposit Operations Officer, retail staff, and customer service teams. You will handle responsibilities that require accuracy, sound judgment, and the ability to adapt quickly in a fast-paced environment. The ideal candidate brings a solid understanding of banking processes and customer service, ensuring we deliver the highest level of integrity and professionalism. In addition to operational duties, you will promote bank products and services to meet customer needs.

Essential Functions
Provide customer service and support to bankers
Verify new accounts and review daily maintenance
Index and review deposit documents
Review daily deposit reports
Process IRAs and HSAs
Handle debit card printing and disputes
Program maintenance changes

What We're Looking For
Strong understanding of customer service in a banking environment
Detail-oriented with excellent organizational skills
Ability to communicate effectively and manage multiple priorities
Minimum 2 years of banking or financial services experience (teller, customer service, or operations)

Ready to join a company that has been trusted for generations? Apply today at pwsb.bank/careers.