Customer Service Rep
•6 days ago
| Verified Pay check_circle | Provided by the employer$15 per hour |
|---|---|
| Hours | Full-time |
| Location | Ottawa, Illinois |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$15.00
$18.62
$29.74
About this job
Offering $15 to $20 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
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