Service Attendant

Responsible for custodial duties, basic maintenance, room and event set up, and offering quality customer service at City-owned community centers and associated buildings. 

Pay Range: $16.41 - $18.14 (Depending on qualifications and experience)

Essential Duties and Responsibilities: Other duties may be assigned.

• Prepare, clean, and inspect the building for daily operations.

• Maintain the exterior of buildings and sidewalks

• Maintain inventory of cleaning supplies and equipment

• Assist the public as required regarding registration, special events, etc., in the facility and over the phone

• Provide information regarding programs, schedules, and other related information in the facility and over the phone.

• Provide minor and routine repairs and maintenance to the facility.

• Report major repairs to a supervisor or manager. 

• Provide on-site facility supervision in the absence of other staff.

• May transport heavy boxes or items using a hand truck.

• Work department and City special events.

• Purchase cleaning and maintenance equipment and supplies needed for the facility.

• Maintain proper administrative forms.

• Operate equipment and city vehicles

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED)

• Up to 1 year of experience in the custodial and/or customer service field

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:

• 1-2 years’ experience cleaning and maintaining a large facility

• Experience and training with basic cleaning methods and chemicals

• Valid Commercial Drivers License (CDL) Class C with Passenger Endorsement preferred, not required

• Bilingual

• Customer service experience

Knowledge, Skills & Abilities:

• General knowledge of proper event set-up and operation of light and sound systems

• General knowledge of the methods, materials, and equipment used in maintenance, minor repairs, usage of chemicals, and cleaning solutions on floors and buildings

• Skill in utilizing tools necessary for technical and custodial work

• Ability to understand and follow instructions

• Ability to operate equipment and disperse chemicals safely

• Ability to work without continuous supervision

Licenses and Certifications

• Valid Class C Texas driver's license

• City of Garland Defensive Driving Certification within 6 months of hire

• First Aid, AED & CPR certifications within 6 months

• FEMA Courses 100 & 700 within 6 months

Physical Requirements / Work Environment

Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work. Incumbent is exposed to hazardous conditions while using cleansing chemicals. Physical tasks will include working with tools, lifting, squatting, climbing, bending, stooping, walking, and carrying supplies, as needed, to accomplish the tasks of the activity daily.