Inside Golf Operations - Part-time

Job Title: Inside Golf Operations

Job Status: Part Time – Non-Exempt

Division: Chevy Chase Country Cub

Primary Work Location: Chevy Chase Country Cub

Reports To: Golf Operations Manager

Supervisory Responsibility: None

Position Summary                                                                                                                                                                                                                                              

Inside Golf Operations Associates are responsible for achieving organizational performance goals through active participation in the sales programs and individual sales of the organization’s programs.  Day-to-day implementation of the guest service programs and maximizing guest retention.  Golf Operations Associates are also expected to act, at all times, in a manner that routinely anticipates and exceeds the needs and expectations of the guest.

Essential Job Duties                                                                                                                                                                                                                                           

• Inside Golf Operations Associates are responsible for the day-to-day sales coordinated with green fees, cart fees, merchandise, food and beverage, golf carts, Reserved Tee Times, Loyalty Programs, advertising revenues and other programs as developed to enhance and improve the budget.
• Assist in the development and implementation of the merchandise-buying plan and advertising/marketing plans.
• Is accountable for the daily sales transactions in accordance with established policies and procedures.
• Is responsible for the cleanliness of the golf shop and its surrounds.
• Will maintain an attractive retail environment within the golf shop.
• Will be responsible for the management of outings, tournaments and special events.
• Will assist with the taking of monthly inventory, which includes retail merchandise and food and beverage products.
• Provide exceptional guest service as established within the service and loyalty programs and continuously improve the exceptional guest service program in coordination with the Golf Operations Manager.
• Assist the outside operations staff as needed.
• Adhere to all company policies and procedures.
• Work as scheduled.
• Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
• Participates in required training and safety programs as established by the Wheeling Park District.
• Supports and exhibits the organizational values of respect, communication, integrity, innovation, recognition and appreciation, continuous learning, fun, empowerment and people.
• Performs special projects or other duties as assigned.