Inside Sales Rep - Medical Devices - Full-time

Overview:

We are looking for a motivated and people-oriented Hearing Care Technician to join our Lexington team. This role is an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist. Ideal candidates bring strong backgrounds in sales, customer service, hospitality, or related fields, and are ready to put these skills to work in a clinical setting.

We offer comprehensive training, including mentorship and support for licensing requirements. You will begin by assisting with patient care and hearing aid adjustments, gaining hands-on experience that builds your technical and interpersonal skills. As you progress, we provide the education and resources you need to achieve a Hearing Care Specialist license.

Key Responsibilities:

- Conduct patient screenings, ear impressions, and hearing aid fittings.

- Assist with hearing aid adjustments, troubleshooting, and repairs.

- Provide personalized care and usage instructions to patients.

- Support sales and patient follow-up to build and maintain patient relationships.

- Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.

- Maintain patient records and manage administrative tasks related to patient care.

Skills We’re Looking For:

- Sales Acumen: Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs.

- Customer Service Orientation: A dedication to creating positive patient experiences and building rapport with clients.

- Attention to Detail: Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments.

- Team Collaboration: Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes.

- Problem-Solving Skills: Ability to troubleshoot patient concerns and resolve issues with hearing devices.

What We Offer:

- Pathway to Licensing: Comprehensive training and support for obtaining the Hearing Care Specialist license.

- Professional Development: Regular skill-building opportunities to advance in your career.

- Employee Benefits: Health, dental, and vision insurance; 401(k); paid time off; and employee discounts.

Minimum Qualifications:

- High school diploma or equivalent (required).

- Prior experience in sales, customer service, hospitality, or related fields.

- Interest in pursuing a career in hearing care, with a commitment to the licensing pathway.

- Proficiency in Microsoft Office and general computer skills.

Preferred Qualifications:

- Previous experience in a healthcare or patient-focused role.

- Ability to manage a fast-paced environment with a friendly and professional demeanor.

Join Our Team!  

If you’re passionate about helping people and ready to grow in the healthcare industry, apply today to become a Hearing Care Technician with Beltone in Lexington. Build a meaningful career while making a difference in our patients’ lives.

We are an Equal Opportunity Employer.