Global Mobility Coordinator

Job Title: Global Mobility Coordinator

Company: Confidential AI Company

Location: New York, NY

Work Model: Hybrid, 3 days onsite

Contract: 1 year contract with possibility to extend

Pay: $120,000 to 140,000

About the Role

A confidential, high growth technology company is seeking a highly organized, detail oriented Global Mobility Coordinator to join its Global Mobility team in New York. This role supports relocation and immigration programs globally and plays a critical part in delivering a thoughtful, white glove employee experience during relocation.

This is a hands on coordination role that is approximately 50 percent operational and systems focused, and 50 percent direct support to the Relocation Program Manager. The ideal candidate brings a hospitality mindset, strong operational discipline, and genuine care for employee experience during sensitive relocation situations.

What You’ll Do

Relocation and Immigration Coordination

• Coordinate relocation and immigration case kickoffs for new hires and employees

• Partner with program managers to support domestic and international relocation workflows

• Coordinate questionnaires, document collection, and required notices with immigration and relocation vendors

• Track timelines, milestones, and risks impacting employee start dates

• Provide responsive, high touch support to employees throughout relocation and immigration processes

Operational and Administrative Support

• Manage a shared inbox and ticketing system by triaging, assigning, and escalating requests

• Maintain accurate case data across internal systems and vendor platforms

• Monitor immigration and relocation vendors against SLAs and proactively follow up on action items

• Support immigration reporting, audits, and documentation efforts

• Assist with scheduling calls, collecting signatures, and distributing required notices

Employee Experience Focus

Relocation can be complex and emotional. This role requires a calm, empathetic, and service oriented approach, with the ability to recognize when something may not be going smoothly and take action to support the employee.

A hospitality or service mindset is critical to success in this role.

Qualifications

Required

• 4 or more years of global mobility coordination or related experience, with exposure to both US and global workflows strongly preferred

• 3 or more years of experience supporting domestic US and international relocation processes or managing relocation vendors

• General familiarity with common US and global work and business travel visa types

• Experience managing immigration case management systems and supporting immigration workflows

• Strong attention to detail with demonstrated ability to navigate HRIS systems and interpret offer letters

• Comfortable working with confidential information in a high volume, fast paced environment

• Demonstrated ability to learn quickly, adapt to change, and build subject matter knowledge in relocation and global mobility

Nice to Have

• Hospitality, hotel, concierge, or service industry background

• Experience working with relocation management companies or immigration vendors

Tools

• Workday
• Experience working with one ticketing system or a centralized team inbox
• Google Workspace (Docs, Sheets, Calendar, etc.)
• Slack
• Excel

Nice to Have Tools

• Ashby
• WeichertGO or similar relocation platform
• Font