Account Representative
| Verified Pay check_circle | Provided by the employer$21 - $23 per hour |
|---|---|
| Hours | Full-time |
| Location | Taunton, Massachusetts |
Compare Pay
Verified Pay check_circleProvided by the employer$14.57
$15.57
$22.00
About this job
Job Description
A growing company is currently seeking an Account Representative for a full-time temporary to permanent position in Taunton, MA.
Benefits once hired permanently include: matching 401K, health insurance, dental insurance, vision insurance, and disability
Responsibilities of Account Representative:
-Assist customers through multiple medias on various customer requests and inquiries, following up as needed with updates and resolutions
-Collect relevant information to identify and resolve customer concerns or discrepancies
-Escalate issues as needed to correct departments for further research and assistance
-Process customer orders, collect payments, and provide information to customers on product
-Coordinate with multiple departments to provide optimum customer support
-Complete monitoring, auditing, and reporting tasks daily
-Perform and assist in other related tasks as needed
Requirements of Account Representative:
-Previous customer service experience
- Experience with database-driven systems and dual monitors
-Good computer skills with proficiency with Microsoft Office software
-Able to multi-task in a fast-paced environment
-Superior attention to detail
-good analytical and mathematical skills
-Able to lift up to 25 lbs occasionally
-Strong verbal and written communication
-Great interpersonal skills
Hours: 8:30am-5:00pm Monday-Friday
Pay Rate: $21.00-$23.00/hr