Staff Barista Coffee Bar Supervisor/Coach

Northeast Career Planning has a new Barista position available!  This is more than a barista job — it’s an opportunity to combine excellent coffee with meaningful work.

As the Staff Barista – Coffee Bar Supervisor & Coach, you will lead daily operations of the Unity House supported employment coffee bar while coaching and mentoring individuals who may face barriers to employment. You’ll serve high-quality coffee, create a welcoming café environment, and help staff and program participants build confidence, skills, and workplace success.

Sign on Bonus $750

Schedule: Monday–Friday, 7:00 AM – 3:00 PM (No weekends!)  Coffee Bar Hours: 7:30 AM – 2:00 PM

Key Responsibilities:

•    Lead daily coffee bar operations, including opening and closing procedures  

•    Coordinate workflow to ensure efficient, friendly, and timely service 

•    Assign daily tasks and monitor progress throughout each shift Maintain food safety, sanitation, and workplace compliance standards

•    Ensure a consistently warm and welcoming customer experience

•    Train staff and supported employment participants in barista skills, customer service, and workplace expectations

•    Provide clear, patient, hands-on instruction tailored to different learning styles

•    Reinforce positive workplace behaviors such as punctuality, teamwork, professionalism, and communication  

•    Supervise staff and program participants during active shifts

•    Offer real-time coaching, encouragement, and constructive feedback

•    Identify performance challenges and collaborate with program staff to support growth and success

•    Model respectful, inclusive, and professional behavior at all times

 Qualifications:

•   Associates degree preferred 

•    At least 1 year of experience working as a barista

•    An acceptable combination of education and experience in food service, café operations, or customer service will be considered

•    Demonstrated leadership or supervisory experience

•    Strong communication, organizational, and interpersonal skills

Preferred Qualifications:

•    Experience ordering supplies or managing inventory in a coffee bar or food service setting

•    Experience training, coaching, or supervising others in a public-facing retail environment (coffee experience strongly preferred)

•    Prior experience working with individuals facing barriers to employment, or in supported employment, workforce development, or human services

Why You’ll Love This Job   No weekends — ever, Consistent daytime schedule, Mission-driven work with real community impact, Opportunity to lead, teach, and grow professionally,  Supportive, inclusive work environment! 

Benefits: 

13 paid days off in your first year for full time employment (increases every year)

56 hours of NYS Sick Leave

12 paid holidays plus 2 floating holidays

Major medical leave

Medical/dental/vision/life insurance

403b company contributions after one year of employment

Tuition reimbursement  

50% reduction in childcare tuition at A Child's Place.  Plus, gym, tuition and cell phone discounts 

Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.  

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.