Driver/Courier - Full-time

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Reporting to the Operations Support Manager, the Driver/Courier provides daily pickup and delivery services between the Customer Service Center (CSC) and Service Center (SC) facilities as well as other designated locations.  This position is also responsible for operating a cargo van or equivalent vehicle in transporting inventory, mail and other items to and from various other facilities and locations.

Hours: Monday- Friday 8:30 AM – 5:00 PM

Pay: $16.50/hour

Location: Orlando, FL

Benefits:

Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.    

Responsibilities

• Responsible for the timely and accurate delivery of packages daily between the CSC and SC facilities and other designated locations.
• Receive and track transponder inventory while ensuring minimum/maximum levels and security.
• Transport vehicles safely to and from CSC facility for required services and ensure quality and cleanliness of vehicles.  Maintain vehicles to the highest standards, immediately reporting any damage or repairs needed.
• Transport equipment (i.e., transponders, consumables, mail, and supplies) to and from designated locations daily and as needed.
• Maintain cleanliness and organization of CSC supply room.
• Maintain and follow all standard operating procedures and company policies.
• Other job-related duties as required.

Required Education and Experience:

• High school diploma or equivalent education.
• Two (2) plus years of relevant driving experience as a courier or driver preferred.
• Must always project a neat and professional appearance.
• Must possess a clean driving record and successfully pass an MVR check.

Required Licensure/Certification/Specialized Training:

• Must possess a state of Florida driver’s license to operate a cargo van and be comfortable with its operation.

Knowledge, Skills & Abilities:

• Knowledge of principles of excellent customer service and the ability to apply them to business practices and operations.
• Skill in communicating to people representing varied educational levels and cultural backgrounds. 
• Skill at exercising tact and diplomacy in dealing with sensitive, complex, and confidential issues and situations.
• Skill in time management, including prioritizing and organizing in fast-paced and changing conditions to meet deadlines.
• Ability to manage a high level of confidentiality
• Ability to work independently, multi-task and prioritize responsibilities, as well as within a team environment.
• Ability to prepare routine reports and/or logs.

Physical Requirements:

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication, conversation, responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 50 lbs.

Work Environment:

• Work is indoors and outdoors and may be subject to weather conditions.  Long periods of time may be spent in a vehicle driving.  Work may also be sedentary at times and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at .

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