Order Fulfillment Specialist

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We are seeking an Order Fulfillment Specialist to join our team. The Order Fulfillment Specialist ensures all sales orders and work orders flow seamlessly through each process, from order creation through final shipment. This role plays a key part in coordinating between departments to support on-time and accurate deliveries.

• Pay range: $18.50 to $20/hr.
• Location: onsite in Carson, CA

Core Responsibilities

• Monitor the status of sales orders and work orders throughout the fulfillment process
• Coordinate with cross-functional departments including Production, Shipping, Receiving, Quality, and Order Management
• Identify process bottlenecks and support resolution to prevent delays
• Maintain and update order-related reporting to support visibility and decision-making
• Communicate order delays, risks, and status updates to appropriate stakeholders

Daily Duties

• Review open sales orders and work orders to identify errors, risks, or inconsistencies
• Review shortages for sales orders, work orders, and work with the Sustaining team to identify solutions when possible

Weekly Duties

• Perform system clean-up activities to ensure no LPNs are left floating or improperly assigned in the system

Required Qualifications

• Strong communication skills, both written and verbal
• Ability to work independently with minimal supervision
• High school diploma or equivalent

Preferred Qualifications

• Experience with Oracle ERP and/or WMS systems
• Proficiency in Microsoft Excel for reporting and data analysis
• Prior warehouse or manufacturing environment experience

Skills and Competencies

• Strong problem-solving and critical thinking skills
• Organizational and time-management abilities
• Ability to prioritize tasks in a fast-paced environment
• Cross-functional communication and collaboration
• Attention to detail and follow-through

Performance Expectations

• 30 days: Develop a working understanding of the order orchestration process and systems used to track and manager orders.
• 60 days: Independently maintain and update order fulfillment reports with minimal supervision.
• 90 days: Proactively identify process issues, suggest basic solutions, and respond confidently to cross-functional questions.

Work Environment

Warehouse and office environment with regular interaction across departments

Schedule

Standard weekday schedule with occasional overtime based on business needs