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Provided by the employer
Verified Pay check_circle $21.20+ per hour
Hours Full-time, Part-time
Location Madison, Wisconsin

About this job

15870BR
FTE: 1.0
Shift: Weekdays 8a-4:30p, and on-call.
Compensation: $21.20+
Hours Per Week: 40
Weekends: Some
Benefit Eligible

Schedule: Weekdays 8a-4:30p, plus on-call requirements.

The Switchboard Supervisor is responsible for supervising the daily operations of the Hospital Switchboard.

The Switchboard is the main information resource for and facilitates communication between all Meriter customers, including physicians, patients, staff, and the general public. The operator provides first response for all hospital emergencies and functions as the after-hour answering service for Meriter clinics.

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.

Visit to hear more from our team members about why UnityPoint Health is a great place to work.

Required Qualifications:
  • Associate's degree in communications or related field.
  • Four years of communication or customer service experience in a busy public office.
  • At least one year of experience leading a team in customer service or a related field.

Preferred Qualifications:
  • Bachelor's degree in communications or related field.
EEO/M/F/D/V

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Posting ID: 1229092191 Posted: 2026-02-15 Job Title: Switchboard Supervisor