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Provided by the employer
Verified Pay check_circle $20 per hour
Hours Full-time
Location Wiscasset, Maine

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Verified Pay check_circleProvided by the employer
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$14.42

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$28.84


About this job

Position Overview Now Hiring! Customer Service Representative  Job Type: Full time / On-site  Schedule: Monday - Friday: 8am-5pm  Salary: $20 - $22 / hour.  Location: Wiscasset, ME.   Join Our Team at Cunningham Security!We’re a trusted, family-owned business that's been protecting homes and businesses since 1983. At Cunningham Security, we specialize in custom residential and commercial security solutions—and we're growing! We’re currently seeking a Customer Service Representative to join our dedicated team in Wiscasset, ME.  Why You’ll Love Working Here:
  • Competitive hourly pay.
  • Comprehensive benefits package:
    • Medical, dental, and vision insurance.
    • Short- and long-term disability.
    • Paid time off.
    • Retirement plan.
  • Supportive team culture.
  • Opportunities to grow and learn every day.
What You’ll Do:As a Customer Service Representative, you’ll be the voice of our company—helping customers with alarm systems, general inquiries, and troubleshooting. Your daily tasks will include:
  • Handling a high volume of incoming calls for a customer base of over 12,000.
  • Providing prompt and courteous responses to phone and email inquiries.
  • Reviewing daily alarm activity reports.
  • Assisting customers with basic alarm system troubleshooting.
  • Following up to ensure customer satisfaction.
  What We’re Looking For:
  • High school diploma or equivalent.
  • Previous customer service experience (call center experience is a plus)
  • Strong communication skills and a positive, solution-oriented attitude.
  • Excellent attention to detail and the ability to multitask.
  • Comfortable using Microsoft Office and learning new software (CRM experience is a bonus) 
Make a Real ImpactThis role is ideal for someone who thrives on helping others and wants to make a difference in people’s lives by supporting vital security systems. If you're dependable, communicative, and eager to grow with a company that values its people—we want to hear from you!   Pay RangeUSD $20.00 - USD $22.00 /Hr.

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Posting ID: 1229202623 Posted: 2026-02-10 Job Title: Customer Service Representative