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Provided by the employer
Verified Pay check_circle $24.20 per hour
Hours Full-time
Location Sacramento, CA
Sacramento, California open_in_new

Compare Pay

Verified Pay check_circleProvided by the employer
This job pays below average compared to similar jobs in your area.

$24.20

$49.86

$107.18


About this job

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Records & Item Processing Representative III

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$24.20 - $35.09

Scheduled Weekly Hours:

40
What You’ll Be Doing
Assist team members with troubleshooting problems and provides technical and non technical support. Requires working knowledge of RDC, ITC ATM, Mail and Remittance Processing, Automated Cash Process, Record Retrieval and Image Process.
  • Provides training for new and existing team members in Document Management.
  • Writes updates and disseminates standard operations procedures (SOP).
  • Coordinates vendors’ activities to ensure equipment is working optimally and maintenance agreements are being fulfilled.
  • Provides feedback relative to team member performance. Assists in the preparation of performance evaluations and coaching and counseling. Supervises team members in the absence of management.
  • Operates and maintains all equipment within the department.
  • Compiles statistical data and generates monthly reports to identify trends in monthly production volume and team member productivity.
  • Assists management with schedules, distribution of work and monitoring progress to meet deadlines and ensure daily assignments are completed.
  • Troubleshoots daily production problems and resolves day-to-day inquiries from internal and external team members. Responsible for researching and assisting team members with out of balance conditions pertaining to ITC, RDC, ATM, Mail and Remittance Processing thus reducing losses to the organization.
  • Oversees the work of other team members by allocating and monitoring workflow. Performs work of a similar nature. Reviews and ensures all Document Management general ledgers are monitored and balanced in a timely manner.

Additional Job Functions

  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications
  • High School Diploma or GED required
  • 3-5 years of previous related experience required

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.


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Posting ID: 1229206667 Posted: 2026-02-10 Job Title: Item Processing Representative