Assistant Manager - 000DH - (REN002) - Sun-Mon 9AM-5PM ,Tues 11AM-7PM, Wed-Thurs 4PM-12AM

Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Position Summary

Assist Program Director/ Senior Program Coordinator in the daily operation of the program; This includes but not limited to supervision of all staff.

Essential Responsibilities

• Monitor and review residents progress notes, service plans, collateral/case notes and give constructive feedback to subordinates

• Ensure program and case records are in compliance with regulatory and agency guidelines. Interface and maintain written communication with other service providers and agency support staff.

• Monitor monthly billable services via electronic health records and other means of verification( Apt. Program, Horizon and Renaissance ONLY)

• Responsible for maintenance and updating of all resident files on a monthly basis

• Attend case conferences and provide feedback to clinicians and other external support entities regarding resident’s progress.

• Monitor and ensure Medication Management protocols are being completed based on agency and regulatory guidelines.

• Responsible for crisis intervention requiring 24 hours on call availability.

• Screen candidates for residential placement - this may require attendance at hospital or current placement (i.e. shelter).

• Assist supervisor in planning and coordinating recreational/social activities. At times this may require escorting residents to these activities and/or participate in moderate physical activities.

• Required to complete walk-through of facility at least twice per day

• Responsible for ensuring staff is appropriately monitoring the facility on an on-going basis

• Provide training to all staff on an on-going basis starting with new staff orientation.

• Complete and coordinate weekly staff schedule

• Act as liaison between outside service providers and the community residence. This requires both telephone and site visits to all boroughs.

• Attend all scheduled meetings.

• Must be able to participate in scheduled meetings/trainings at various sites, at varying times and transport self by car, in a timely fashion to and from destination. Must demonstrate the ability to complete/pass mandated trainings and ability to perform the techniques taught. (i.e. Cultural Competency, CPR and First Aid.)

• Participate in weekly supervision with Program Director.

• Complete chore schedule and menu planning ( Apartment Program and CR’s ONLY)

• Assist with completing bi-weekly payroll in the absence of the supervisor.

• Review incident reports and assist Program Director to conduct investigations.

• Provide weekly supervision to assigned staff; provide professional direction and technical assistance and delegate tasks.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.

• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).

• Work-Life Balance: Paid time off, holidays, and personal days.

• Wellness Program: Free and low-cost gym and wellness access and support.

• Training & Growth: Ongoing professional development and career advancement opportunities.

• Meaningful Work: Direct impact on the lives of youth and their families.

• Supportive Environment: A collaborative team that values your contributions.