Site IT Analyst with Meeting Room expertise ( TEAMS)
| Verified Pay check_circle | Provided by the employer$30 to $35 per hour |
|---|---|
| Hours | Full-time |
| Location | Wickliffe, Ohio |
About this job
Job Description
A IT Support Analyst with Meeting Room expertise job in Wickliffe, OH is available courtesy of Akkodis. Good experience with great ticketing documentation and response is needed – someone who is professional, reliable, good communication skills. This is a hands on, getting into the plant to troubleshoot and repair position – not merely phone support.
Pay: $30/hour to $35/hour
IT Support Analyst Responsibilities:
• Log all requests in ticketing system. This includes all incoming ACD calls, direct calls, e-mails, voicemails, chats, instant messages, walk-ins, and any other interactions.
• Provide accurate and thorough solutions to end user interactions. Escalate or transfer incidents as appropriate.
• Provide information to end users regarding the status of their incidents or requests.
• Troubleshoot PC hardware and software problems; perform software installations and upgrades. Expertise in the following is considered a plus:
• TroubleshootingAvaya IP phones
• Networktroubleshooting
• Audio Visual / Conferencing
• Projectors, smart boards, monitors, displays, microphones, speakers, wireless devices, video conferencing and cabling
• Monitoring and recording meetings
•
Qualifications:
• Audio Visual/Conferencing experience – setting up meeting room
• First line support for applications, network servers and security
• Network troubleshooting
• Windows 10; Office 365;Ticketing Systems; iOS/Android Devices
If you are interested in this IT Support Analyst with Meeting Room experience then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact andrea.gomez@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Pay Details: $30.00 to $35.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
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- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.
Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.
Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.
Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.
Our Evolution and Your Role in It
Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.
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