Behavioral Health Technician

Job Purpose Summary:  

• Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health.  

Core Functions: 

• Transportation 

• Crisis Intervention 

• Behavioral Management 

• UDS Screening 

• Relationship Building 

Responsibilities Include: 

• Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key. 

• Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes. 

• Work alongside clinical staff to aid in implementation of treatment plan goals 

• Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques 

• Foster a compassionate yet accountable environment that meets the needs of clients 

• Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns 

• Anticipate and respond to client needs, including crisis intervention and de-escalation 

• Monitor the condition and behavior of all clients for intoxication/drug use. 

• Administer Urine Analysis and breathalyzer on scheduled days of the week 

• Promptly relieving previous shift and conferring with them regarding all issues and concerns. 

• Conduct searches of clients at intake and assist in completing intake paperwork. 

• Maintain and control company keys. 

• Monitor clients and direct into group sessions or appointments when needed 

• Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment 

• Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.  

• Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client. 

• Adhering to scheduled client transports and arrive to the facility in a timely manner. 

• Report to and communicate with Direct Supervisor. 

Job Type: Full-time 

Required education: BHT Certificate, Bachelors Degree in Mental Health area preferred; will accept high school diploma or equivalent with specialized mental health training or experience.   

Required experience: 2-4 years' experience working in a Mental Health Treatment Facility. 

Proper Knowledge and Skills: 

• Proper English and grammar, usage and spelling 

• Software application related to the field 

• General offices principles and practices 

• Basic computer knowledge including email etiquette 

• Professional phone and customer service demeanor 

Physical requirements: 

• Must be able to lift 20-50 lbs. 

• Occasional to frequent walking, sitting, standing, driving 

• Close eye work (computers, typing, reading, writing) 

Environmental Factors: 

• Communicable diseases 

• Hot/cold temperatures 

• Environmental conditions may vary 

Required licenses or certifications: 

Can obtain through Victory Bay after hiring if not obtained prior. 

• Current CPR Certification 

• Narcan training 

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.