Part Time Centralized Dispatcher (PM) (CA, Hayward)

Part Time Centralized Dispatcher (PM)

Rental Operations ? Hayward, CA

Hours: Saturday-Sunday 6:00 PM- 6:00 AM

Salary:$20-$23 DOE

About Med One Group:

Med One Group, a leader for over 25 years in the medical equipment finance industry, is seeking a self-motivated Centralized Dispatcher for our distribution warehouse in Hayward, CA. This is a part-time hourly positionSaturday-Sunday 6:00 PM- 6:00 AM. This person will ensure the effective functioning of a distribution facility by following procedures and processes established by the Operations Manager. Must provide excellent customer service to internal and external customers and able to work with all of Med One offices throughout the country.

Essential Functions

• Strong social skills and ability to work as a team.
• Working in the front office answering/handling all incoming calls from multiple office locations and assisting customers as needed.
• Create pickup and delivery transaction in MOA with an emphasis on accuracy of information being entered.
• Ability to communicate over the phone, and via email to specific offices informing them of a delivery or pick-up that came in to ensure on time delivery.
• Assist sales reps with their various needs and requests.
• Assist in identifying product needs within other offices when out of stocks occur.
• Assist with cleaning and inventory tasks during periods of downtime.
• Have an ability to create relationships with our Customer and Reps.
• Must be able to navigate various computer programs.

Job Requirements

• Must be highly motivated and able to work independently.
• Proficient reading, writing, grammar, and mathematics skills
• Able to follow oral and written directions.
• Proficient computer skills with emphasis on accuracy
• Proven ability to deliver excellent customer service.
• Strong interpersonal and organizational skills with attention to detail
• Intermediate computer skills and ability to navigate various software systems.
• Able to multi-task and handle multiple calls at the same time by placing calls on hold if necessary.
• Send out daily activity reports to management at end of every shift.
• Work on side projects assisting the operation when needed and providing different types of reporting on a daily, weekly and monthly basis.

Additional Information:

Med One has a great working environment with a great team of coworkers who take pride in their work. We offer a competitive rate of pay, competitive benefits package; including: medical, Health Savings Account funded (in part) by Med One, dental, vision, life insurance, and short & long-term disability. We offer a 401k plan through Vanguard that you can start contributing to on the first of the month after 30 days of employment. After one year of service the company will match your 401k contribution up to 5% of what you contribute. We offer paid time off, holiday pay and a quarterly bonus based on performance.

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