Ground Handler (1301)

General Purpose of Job:

This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.

Duties:

• Provide efficient, friendly service to all of our customers.
• Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
• Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
• Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
• Perform the loading and unloading of cargo on and off aircraft
• Transport cargo between terminals and aircraft
• Physical handling of freight and company material
• Marshalling aircraft and equipment
• Operate ground equipment, including tugs and belt loaders
• Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
• Use safety related equipment and provide de-icing service to the aircraft when needed 
• Perform other duties as assigned