Quality Assurance Lead

Job Summary

This is a working lead position primarily responsible for managing the day-to-day operations of the Quality Assurance department, maintenance of daily reporting requirements, and working closely with the Shipping Department to fulfill requirements needed for shipping orders. 

Duties and Responsibilities

• Responsible for daily job assignments for all Quality Assurance personnel working on any shift.  
• Ensure all equipment, fixtures, stands, and measuring equipment is always calibrated and in good working order on a daily basis. 
• Identify and report recurring product defects to manager including documentation, pictures, or any other data to support the defect findings. 
• Responsible for the complete and accurate completion of all inspection documentation. 
• Responsible for physical inventory control of products before, during, and after the inspection process. 
• Assist the manager in continually improving the inspection process for all HGNA product lines. 
• Perform inspections, as time allows, for both existing, and new product samples and maintenance of gold samples. 
• Assist in rework of non-conforming materials. 
• Responsible for training new personnel and updating the cross-training matrix in a timely manner. 
• Perform material handling activities as needed. 
• Responsible for the management and/or preparation of rejected products for return to suppliers as needed. 
• Assist Lead Quality Assurance Technician in completing and maintaining supplier report cards and required reports. 
• Assist Lead Quality Assurance Technician in maintaining product in correct location, quantity, and status in the QCHOLD area.  
• Responsible for the programming and maintenance of vision systems used in the inspection process. 
• Perform product searches as necessary. 
• Assume supervising responsibilities in the Manager’s absence. 
• Help maintain the work area in a clean and orderly fashion and conform to all quality and safety procedures.  
• Enforces all company policies and procedures. 
• Assists employees with any needs from outside the Quality Assurance department. 
• May temporarily be assigned to other tasks requiring comparable or lesser skill levels. 

Required Skills and Experience

• High school diploma or general education degree (GED) 
• Must be able to perform all Quality Assurance job duties. 
•  Computer proficiency in Enterprise Resource Planning (ERP) is essential.
• Must be able to follow and effectively give oral/written instructions and communicate in a leadership role while working with a varied group of people via phone, e-mail, or face-to-face.  
• Must be able to multi-task and maintain a high degree of confidentially and discretion during the normal performance of the job.  
• Must possess a valid driver’s license.
• Must be able to be certified in Class “A” forklift operation.  An above average attendance and dependability level is essential.  

Preferred Skills and Experience

• Prior supervisory experience is desirable, preferably in a manufacturing environment.
• Six months working knowledge of electrical and laser products preferred.  
• Working knowledge of Microsoft Word, Excel and E-Mail software helpful. 
•  Working experience with an MRP system is desirable.   

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