Nurse Assessor (Clinical Success Coordinator)

Organization: Care Indeed, Inc.
Employment Type: Full-time
Department: Client Services/Sales

About Us

Two compassionate visionaries embarked on a transformative journey when Dee and Vanessa founded Care Indeed Home Health Care in the heart of the San Francisco Bay Area. Their mission was clear: to revolutionize the way care was delivered to seniors and individuals in need. Beyond home care services, they expanded their reach into medical staffing, bridging the gap between healthcare facilities and skilled professionals. These founders actively listened to pain points, strategically recruited committed candidates, and ensured that compassion remained at the core of their legacy. From pandemic adaptations to virtual reality training, their impact continues to shape the healthcare landscape, creating a better world for elders, families, and their caregivers.

Position Overview

The Nurse Assessor at Care Indeed is a critical clinical leadership role responsible for the first impression and ongoing clinical integrity of our client care. This professional bridges the gap between nursing expertise and client relationship management by conducting comprehensive health evaluations and developing individualized care plans. The ideal candidate thrives in a fast-paced environment, completing 3–5 assessments daily through a combination of in-person field visits and virtual telehealth sessions.

Essential Duties And Responsibilities

• High-Volume Clinical Evaluations: Conduct a minimum of 3–5 comprehensive assessments per day. This includes initial admissions, quarterly reassessments, and post-hospitalization evaluations.

• Hybrid Delivery: Seamlessly transition between in-home assessments from San Francisco -San Jose (requiring local travel) and virtual telehealth evaluations using secure digital platforms.

• Assessment Scope: Evaluate clients for physical health status, Activities of Daily Living (ADLs), cognitive impairment, and home safety risks.

• Care Plan Development: Design and update data-driven care plans that align with client goals, physician orders, and agency protocols.

• Clinical Success Coordination: Act as the primary clinical point of contact for families, providing education and setting expectations for non-medical home care services.

• Compliance & Documentation: Ensure all documentation is completed with 100% accuracy and submitted within 4 hours of assessment.

• Supervisory Oversight: Conduct supervisory visits to monitor caregiver performance and ensure care plan fidelity.

Job Conditions

• Risk of exposure to bloodborne pathogens-limited

• The position is stressful in terms of meeting deadlines.

• Work may involve virtual or in-person interactions with clients, families, and service providers.

• Regular travel is required for client meetings, facility visits, industry seminars, and conferences.

Qualifications

Required

• Licensure: Active and unrestricted RN/LVN license in CA.

• Experience: Minimum 1–3 years of clinical nursing experience; home health, hospice, or case management experience preferred.

• Tech Proficiency: Advanced skills in EHR and telehealth platforms (e.g., Zoom, Microsoft Teams, Google Meet).

• Mobility: Valid driver’s license, reliable transportation, and willingness to travel to client homes for in-person evaluations.

• Communication: Exceptional interpersonal and clinical writing skills to clearly translate medical needs to non-medical staff and families.

Preferred

• Certification: Certified Case Manager (CCM) or Certified Professional in Healthcare Quality (CPHQ).

• Multilingual: Proficiency in a second language is a significant plus for diverse client populations.

Physical Requirements

Lifting requirements: Minimal; up to 25 pounds

Regular use of standard office equipment such as laptops, smartphones, and photocopiers.

Work Hours

Monday to Friday, 9:00 AM to 5:30 PM; days may be flexible based on the need. Some weekend and evening work is required in this position.

Care Indeed is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Make An Impact! Join Our Team Today!

Want to join a company at the forefront of in-home care? Care Indeed is looking for individuals like you! If you are interested in joining our team, you can submit your application at https://careindeed.com/careers or call us at 650-563-8711.

Ranked by FORTUNE as one of the Bay Area's 50 Best Places to Work in Aging Services, our dedicated team is ready to grow and is in search of talented care providers.