IS Business Application Leader

IS Business Application Leader **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. **Reference number** 2026-172196 **Job details** **Domain** Performance and Support **Job field / Job profile** IT - Operations manager **Job title** IS Business Application Leader **Employment type** Permanent **Professional category** Professional, Engineer & Manager **Part time / Full time** Full-time **Job description** 1. Occupational Summary (Position Objective & Authorities) Objective: Coordinates, and supports IS projects related to IS 4.0 applications, as well as associated continuous improvement initiatives particularly those focused on business functions such as engineering, sales, and manufacturing. Applies Safran's best practices and methodologies while ensuring system availability and providing escalation support to Safran Seats USA IS Management. Authorities: Align with IS 4.0 initiatives with business strategy and digital transformation goals accordingly with Safran Seats strategy. 2. Essential Functions (Duties and Responsibilities) Main Function Responsibilities • IS Management & Continuous Improvement Responsibilities: o Coordinate and /or assist local and corporate teams with projects related to IS applications o Assist and participate in validation testing of new solutions o Assist to the selection of IS applications based on evolving business needs o Maintain and update process mappings for workflows linked to IS application • Team Leadership & Training o Guide, develop, and train analysts and power users on technical topics and data queries. o Mentor team members, supporting their skills and knowledge growth. o Lead the team in implementing code changes and troubleshooting software issues. • Process, Quality & Documentation Improvement o Draft comprehensive business requirements and finalize technical specification o Develop training materials and deliver end-user training sessions as needed o Define and implement procedures for managing change request o Review and improve software development standards and documentation practices. o Write, review, and update system and software documentation. • Technical Support & Collaboration o Troubleshoot and resolve software defects, guiding the team through problem resolution. o Coordinate technical matters with consultants and external support providers. o Collaborate with users and application specialists to capture requirements, analyze workflows, and investigate problem areas. • Other Responsibilities: o Oversee and coordinate IS support activities related to incident management (ticketing) o Perform additional related duties as assigned to meet department goals. **Candidate skills & requirements** 3. Qualification Requirements A. Education & Qualification- • Minimum of Bachelor of Science. Ideally Degree in Computer Engineering or Information Technology field of study or 6 years of related experience in lieu of the degree. B. Work Experience - Technical knowledge- • Minimum of 5 years of experience leading and facilitating business requirements, solution definition and design, application configuration, testing and implementation. • Experience in support/manage systems like PLM, ERP and MES as well as CRM and supplier portal management. • Familiarity with programming language (.Net,Java,C# and SQL), BI Tools and data analysis C. Professional Skills- • Collaboration, Application Analysis, Analytical Skills, and Software Develop Life Cycle. • Ability to simplify complex technical topics • Organizational skills and perseverance • Ability to work with cross functional team consisting of developers, vendors and business users. D. Behavioral Skills- • Strong leadership, clear communication (both oral and written). • Stress management, adaptability to change, creativity and innovation • Team facilitation, active listening, open dialogue, ability to motivate E. Desirable Aspects- • French and or Spanish would be a major added value. • ERP M3 and or Mapics/Powerlink **Annual salary** Based on market data. **Job location** **Job location** North America, United States, Texas **City (-ies)** Gainesville **Applicant criteria** **Minimum education level achieved** Bachelor's Degree **Minimum experience level required** More than 5 years **ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency** Yes